CatyCloud

Submit a Support Ticket

Need help? Our support team is here to assist you.

📧 Email Support

Send us an email and we’ll respond within 24 hours.

support@caty.cloud

📞 Phone Support

Available Monday – Friday
9:00 AM – 5:00 PM CET

+49 241 XXX XXXX

Contact Form

Please fill out the form below and we’ll get back to you as soon as possible.

[contact-form-7 id=”FORM_ID” title=”Support Ticket”]

Frequently Asked Questions

How do I reset my password?

Click on “Forgot Password” on the login page and follow the instructions sent to your email.

How do I cancel an appointment?

Log into your account, go to “My Appointments” and click “Cancel” next to the appointment you wish to cancel. Please note that cancellations should be made at least 24 hours in advance.

Technical issues with video consultation?

Ensure you have a stable internet connection, allow camera/microphone access in your browser, and try using Chrome or Firefox for best compatibility.

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